The COVID pandemic introduced several reformations in the global work culture. From safety precautions like social distancing to new ways of hiring and marketing, the crisis demanded several tweaks in the system. With the fate of the world still uncertain, the HR needs to stand on solid grounds in terms of its strategy. Employee Wellbeing Programs have always been an important part of the workplace, however; technology is now equipping HR with solid grounding, making them better empowered in taking care of the emerging wellness needs of employees. It is for reasons like this that there is a need for more and more skilled workers in India in the near future.
With the use of technology, HR teams are able to stay ahead of the curve when it comes to information and advisories. Even basic technology such as the internet can offer HR access to the latest information regarding health concerns and their best solutions. By using these technologies, the HR can design their strategy and act accordingly. At the same time, as trends change, the role of technology in implementing these strategies is getting more and more pivotal.
Digital support systems such as chat bots
With the use of technology such as AI, companies have been able to come up with support systems such as interactive chat bots. These chat bots allow employees to stay aware and get their frequently asked questions answered, in interactive and convenient ways.
By using such technology, HR departments are able to ensure that employees stay updated on the latest trends. Employees are no longer hesitant about any queries they might have in mind, as they can get them easily resolved through such systems. It also reduces load on the HR, as they no longer have to deal with single queries and can focus on the bigger picture.
Support counselling and online learning
Another means of providing support to employees through technology is by organizing virtual counselling sessions. The HR can either host these live in the form of online seminars, or make recorded learning sessions accessible to the employees.
Through these online counselling and learning sessions, the HR can ensure that employees stay ahead of the curve and can beat health-related trends, be it the Coronavirus or a local allergy that seems to be spreading. In fact, it is only by bringing about individuals to understand and cooperate can the HR be fully empowered in tackling the emerging wellness needs of employees.
Monitoring health using technology
Digital thermometers have taken quite the steep rise in terms of popularity lately. A major reason behind this has been HR incorporating their use at the workplace. Simple and easy to use, digital thermometers are a form of technology that can instantly and accurately detect any potential risks. In case an employee shows high body temperature, the HR can send them out for a further check-up by a doctor. This way, they are able to take care of wellness needs of employees at an individual level and a workplace level both.
Use of database technology to maintain records
The use of online databases is gaining popularity amongst HR. These database systems can be used for maintaining records of daily body temperature of employees, allergies that they might have and their emergency contact numbers. Thereby, information is readily accessible as and when needed. In addition, it also makes it easier for the HR to track trends, and ensure maximum safety and wellness of employees within the work environment.
Virtual meeting sessions for social distancing
HR departments often need to organize meetings amongst themselves or amongst various departments at the workplace. However, technology has enabled these meetings to be organized on online platforms, which ensures that social distancing is carried out whenever possible
The use of virtual meeting sessions by HR works to keep different departments at the workplace segregated. This in turn makes sure that the risk factors associated with each of the departments stay segregated too, for the sake of the wellness needs of employees at large.
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