If you wish to recover data from an undetected hard drive, this article shall offer you step by step guidance so that you can soon retrieve your data and get back to using it.
Case 1: “I am a frequent hard disk drive user as I am a professional video maker. Most of my work is saved and transferred through a hard drive so I am highly dependable on them. Yesterday, my hard disk drive accidentally fell from my hand and now my computer system refuses to detect it. How can I fix this problem?”
Case 2: “I was collecting all of my pictures in a hard drive but today morning I spilled water on it by mistake and now I think it is not being detected by the computer system. I really need the data on it. How can I solve this issue and recover data from undetected hard drive?”
STEP 1: Source of the problem
Before solving the issue, it is really important to understand the cause of the problem. Here are some common reasons for physical damage hard drive which can help you identify the cause of the problem.
- Mechanical Damage in the storage media
- Manufacturer Damage
- Breakage of the hard disk drive
- Water or any other liquid spillage on the device
- Power Outage or Surge while the storage media was plugged in
- Heated storage media (elements of the device are affected)
If you think your problem is not listed among any of these causes, then we insist you to do the next two steps in order to identify problem in hard drive.
STEP 2: Check for the source of fault
In case you are using an external hard disk drive, there are chances that the USB cable used to attach the drive to the computer system can be at fault. To confirm this, we suggest you try a new USB cable to connect the hard disk drive to the computer system. In case the USB cable was faulty, this method is sure to resolve the problem of undetectable hard disk drives.
STEP 3: Update Drivers
The drivers of a computer system are responsible for allowing the external hardware to communicate with the computer system. If they are not updated with the latest version, chances are that your hard disk drive will go undetected by the computer system.
Try updating these drivers before getting into any complicated ways for recovering your data from the hard disk drive.
STEP 4: Data Recovery Service
In case updating the drivers did not resolve your issue, then it is sure that your hard disk drive is suffering from any one of the above-mentioned causes. Such issues cannot be fixed using DIY software or any other manual method so we have brought the best possible way to deal with such a situation.
Contacting the Stellar Data Recovery Service Providers would be the best thing to do in a situation where you cannot figure out the cause for an undetectable hard disk drive. You will be required to follow the following steps in order to take help from the said service provider:
- Ensure that it is a physically damaged hard drive and to do so, check for the following signs:
- The storage media makes any kind of sound such as clicking noise.
- Broken or damaged hard disk drive.
- Water damaged hard disk drive.
- Burnt hard disk drive due to heat or any other external factors.
- Once you know the problem with the hard drive then you can proceed with data recovery service.
In case the hard drive cannot be detected by your computer system, the best thing to do before anything else is to check if the connection was secure (USB Cable). After that, it is important to learn if your drivers are supporting the hard disk drive because, without their support, communication between the system and the device cannot be set up.
Finally, if there is no luck in making the hard disk drive detectable, you can contact reputed data recovery service providers like Stellar. Stellar is the no.1 data recovery service provider in India. They can recover data from hard drives, SSD, Raid Servers, etc. in all data loss situations. Stellar data recovery India makes this possible by providing a Class 100 Cleanroom lab facility for the most critical cases with complete safety and security.